Start with safety
If water is near outlets, appliances, a breaker panel or other electrical equipment, keep away and contact the appropriate utility or emergency professional. Do not walk through water if its depth or source is uncertain. If the source is a plumbing leak, shut off the supply only if it is safe and you know how to do so.
What restoration may involve
Depending on the situation, an independent provider may assess the source, remove standing water, dry affected materials, monitor moisture and discuss repairs. The precise scope, equipment, timeline and cost are determined by the provider after reviewing the property.
Questions to ask a provider
Ask what work is included in the written estimate, whether demolition or reconstruction is included, how drying progress is checked, what the expected payment terms are, and which licenses or insurance are relevant in your state. Ask for documentation before authorizing work.
Check availability for your ZIP
Coverage depends on the approved service area and participating provider availability. A ZIP-code result is a preliminary guide, not a promise that a provider can accept the job.